Guidance on waste

Waste guidance

How to manage your waste right now

Auckland’s kerbside rubbish, recycling and food scraps collections are considered essential services and will continue as usual at this point in time. 

In order to keep providing this service, the council is following all Ministry of Health guidelines to ensure that public health is not compromised.

Here are the steps that you can take to make sure your kerbside collection is picked up.

The “pay as you throw” refuse service is running at Level 4, but to keep our waste collectors safe please cut off your own bin tag and replace it with a new one each collection day.
  • Collections should be placed kerbside by 7am on your normal day.
  • As more people park on the road, make sure your bins are visible and are not blocked by vehicles. The collectors need to be able to access your bin using the automated technology as much as possible to reduce unnecessary contact.
  • Rubbish bags and pay as you throw bin tags are still available from most supermarkets for areas that have this service.
  • Anyone with a food scraps bin should avoid placing tissues in them. These, and other hygiene products, should be bagged and placed in rubbish bins.
  • Wipe down your bin handles and wash your hands after you’ve touched your bin.

Landfills, transfer stations and community recycling centres

The Waitākere Refuse and Recycling Transfer Station, Waiheke Community Resource Recovery Park and Claris Landfill on Aotea / Great Barrier Island are open to licensed waste collected only for limited hours and services

All the community recycling centres are closed during alert level 4  


The inorganics service is currently n hold during alert level 4. Anyone that was due for a collection, will be contacted directly to advise on rescheduling details.

Recycling Collection

Our process for emptying recycling bins is largely automated, so there is significantly less human touch involved in the collection process. We handle much higher volumes than smaller cities, so our sorting facilities are able to meet the physical distancing requirements to operate safely in indoor work environments. We also have a larger workforce to rely on at this crucial time, which enables us to provide this service if part of the workforce is unable to work. We urge Aucklanders to place their bins in an easily accessible location and ensure they are not blocked by vehicles.  

Aucklanders at home can improve their rates of recycling by playing the “recycle right” game to learn which items are accepted in our region.

How you can minimise waste

We encourage people who are compost-curious to learn online from our community partner, the Compost Collective. Their facilitators are available on social media to answer questions and provide virtual support.

This is also a good time to minimise food waste by eating the parts of food you may have passed up before, like broccoli stalks, bread crusts, and potato skins. We have a free cookbook, and there are recipes and videos available from Love Food Hate Waste.