Waste services FAQs

Aotea Great Barrier Island FAQs

Roadside waste collection services

Who is entitled to use the roadside waste collection services?

Roadside waste collection services are only available to those properties that pay a waste charge to Auckland Council, or those who have pre-purchased official Council rubbish bags.

When will my rubbish and recycling be collected?  Do I need to put it out every week?

Put it on the roadside on Mondays before 8am.  Bin, bags and crates can also be placed out on a Sunday night ready for the Monday collection. It is your choice how frequently to use the service.

There is no road access to my property.  How do I dispose of my rubbish and recyclables?

If your property is located on a street or private road that is not serviced, you can use a consolidation point. To find out where your assigned consolidation point is, please contact the Aotea Great Barrier Island Service Centre on 258 (09 4290 258).

How do I sign up for waste services?

If you do not pay a waste charge but wish to use the roadside waste collection service, please contact the Aotea Great Barrier Island Service Centre on 258 (09 4290 258) for advice.

How much do the bags or rubbish bin cost?

The bags and/or bin are paid for as part of your waste management rates, and you receive an annual allocation for the 52 weeks of the year.  For those not paying a waste charge, bags are available for purchase at the Aotea Great Barrier Island Service Centre for $3.90 each and some local stores (prices may vary).  

Where do I purchase bags?

You are able to purchase official Auckland Council orange rubbish bags from the Aotea Great Barrier Island Service Centre from Monday to Friday, 8.30am to 5pm.  60-litre council rubbish bags may also be available for purchase from these stores. Prices may vary:

    • Stonewall Store - 82 Blackwell Drive, Tryphena
    • Port Fitzroy General Store - 2070 Aotea Road, Port Fitzroy
    • Claris Store - 129 Hector Sanderson Road, Claris
    • Mulberry Grove Store - 1 Mulberry Grove Road, Mulberry Grove
    • Great Barrier Lodge - 735 Whangaparapara Road, Whangaparapara
    • Anamata Resource Recovery Shop - 66C Gray Road, Claris.

What is the cost of rubbish bags?

The $3.90 cost at the Service Centre is consistent with the pricing of a rubbish bag on Waiheke Island.  Waste disposal expenses are significantly higher for the Hauraki Gulf Islands than they are on the mainland. The introduction of council rubbish bags means that people are now paying a contribution towards the cost of disposal.  Auckland Council is still subsidising the total cost of waste disposal through regional rates.

What do I need to do if I want to get a rubbish bin?

If you would prefer a 120-litre rubbish bin, instead of using the official Auckland Council plastic rubbish bag, you need to opt in to receive a bin.  To opt in, please visit the Aotea Great Barrier Island Service Centre or contact them on 258 (09 4290 258). 

Please note: Properties on non-serviceable roads may not be suitable for a rubbish bin service. Consolidation points may not be suitable for rubbish bins. If you want to use a rubbish bin but need to use a consolidation point, you can make a request which will be assessed.

Your rubbish bin must be returned to within your property boundary within 24 hours of collection. If your bin is left, it may be removed permanently.

Can I change my rubbish bin to a larger or smaller size?

Currently larger or smaller bins are not available on Aotea Great Barrier Island.

What if my rubbish bin gets broken or goes missing?

If your wheelie bin gets broken or goes missing, you can request a repair or replacement. Contact the local Aotea Great Barrier Island Service Centre on 258 (09 4290 258) or contact the Call Centre on 09 301 0101.

Other waste services

Roadside recycling collection service

Sort your plastic, glass, aluminium, and tins into your two, 60-litre yellow recycling crates. They’ll be emptied every week on your usual collection day (Monday).  Please flatten and securely bundle paper and cardboard and place next to the recycling crates on the roadside on collection day (maximum of 120-litres - equivalent volume of two recycling crates). If you have excess recycling,  you may drop it off for free at the Community Recycling Centre or Claris Landfill.

Inorganic collection service

Inorganic collections occurred from 27th October to 13th November Unwanted items get collected from within the boundary of your property, rather than placing them on the roadside. This service is funded through a targeted rate for all rateable properties and those that pay a waste charge. There is no additional charge for this rates-funded service.

Private collectors are permitted to offer collections, and you can arrange a private waste collection service at your cost.

Organic waste at home

If you want to manage your organic waste at home, you could set up home composting or a worm farm or bokashi bin.  For more information on these options, visit:  https://compostcollective.org.nz/.  

Alternatively, your unwanted organic waste can be dropped off to the community gardens compost facility at Medlands, located next to the St John’s op shop, or to the community compost bin at Mulberry Grove School (check first to see what is and isn’t accepted).

For more information, contact the local Aotea Great Barrier Island Service Centre on 258 (09 4290 258) or the Service Centre on 09 301 0101.