North Shore Food Scraps Service

North Shore Food Scraps Service

The food scraps kerbside collection service trial was introduced in May 2014 as part of wider research into how to best divert food waste from landfill.

Trial results with 1560 households on the North Shore showed there has been a significant reduction in household waste being sent to landfill and that participants are more aware of the cost of food waste, helping them to save money.

The results from the North Shore trial helped to shape the design of the new food scraps kerbside collection service in Papakura and is paving the way for the service to be introduced to the rest of urban Auckland from 2023.

Frequently Asked Questions

When was the trial?

The trial was rolled out the week of Monday, 19 May 2014.  Actual collections started later that week from 21-23 May.

Initially the trial was planned as a 14-week trial, with a final collection taking place during the week of Monday, 25 August 2014.

Due to the success and popularity of the trial and the positive feedback from trial participants, it was agreed to extend the trial.  Householders were notified by letter during the week of 22 August 2014 that the trial would be extended to help Auckland Council learn more about how to make the service work for Aucklanders, before we rolled it out to the whole region. 

The trial ended on 30 June 2019.  The food scraps kerbside collection service remains in place, paid for by a targeted rate.

How was the trial monitored?

The trial was monitored by an independent research company who actively monitored and evaluated the trial from May 2014 to December 2016.  An initial survey was undertaken in June 2014. This was followed by a series of in-depth interviews in late 2014. A final series of in-depth interviews and a survey were conducted during August and September 2016.

What were the results of the trial?

Thanks to the contribution and efforts of participants, trial results showed a significant reduction in household waste being sent to landfill from households using the food scraps bins. Between May 2014 and April 2018 (four-year period), more than 618 tonnes of food scraps were diverted from landfill in the North Shore trial area – an average of 12.89 tonnes of food scraps per month. 

Since around 45% of the average Auckland household rubbish bin weight is food scraps, participants are now more aware that using the food scraps service helps them to save money, as they are putting less into their rubbish bin and saving on waste disposal costs.

How was trial participants’ feedback used to shape the future food scraps service?  What changes were made based on their feedback? 

The trial results and the feedback from the surveys and in-depth interviews were used to shape the service when it was rolled out to Papakura in March 2018. The data collected from the trial has helped to scope the region’s food scraps processing capacity requirements and how the kerbside collection service will work. Feedback from participants led to changes in the printed information provided to householders about the service.

How many people/households are using the food scraps service on the North Shore?

Approximately 1,560 households across the North Shore participated in this trial. The Gravitas survey showed that around 78% of surveyed households in the trial area indicated they were using the food scraps service. Almost 7 in 10 (69%) of respondents said they set out their bin every week for collection. Survey results indicated that the main reason people were not using the food scraps collection weekly was because they had lower levels of food waste and did not need to put out the bin every week or because they were using the service alongside home composting.