Frequently Asked Questions
Great Barrier Island Roadside Recycling Service
What is changing?
Auckland Council will be providing crates on 26 September 2018 to residential households on Aotea Great Barrier Island
How much will the crate cost me?
Nothing. The crate is paid for as part of your Waste Management rates.
Will my rubbish collection day change?
No, rubbish collection days will stay the same.
I don’t pay a waste charge – what do I do?
Only rateable properties who pay a waste charge will be eligible for 2 x 60L recycling crates and the roadside collection service. If you are not paying a waste charge, then you can request to opt in. Please contact your local service centre on the island at 09 429 0258 for more information.
I didn’t receive any crates – what do I do?
If you are paying a waste charge but did not receive crates, or your crates have gone missing, you can request replacement crates. If you are not paying a waste charge, then you can request to opt in. Please contact your local service centre on the island at 09 429 0258 for more information.
Can I change my crate to a larger or smaller size?
No, the 2 x 60L crates supplied are a standard size of 60L. If the crates are not required or not suitable please contact your local service centre for advice.
Do I need to put my crate out every week?
You can decide. If your crate isn’t full, you can wait until it is full before putting it out on your usual collection day. Your collection day remains the same. Rubbish collections will continue weekly.
Where do I put my crate out when I want it emptied?
Your crate must be placed on the roadside, the same place as you would put your rubbish and paper/card. Ensure your location is on a serviceable road. See map. Make sure your crates are not in the road.
There is no recycling collection on my street?
If your property is located on a street that is not serviced or a private road, you can use a rubbish and recycling station. Your crates must be returned to your property following collection.
Can I leave my yellow crate at the consolidation point?
No. Your yellow crate must be returned to within your property boundary within 24 hours of collection. If your crate is left, it may be removed permanently.
Why have the recycling drop-off stations been removed?
A roadside collection encourages people to recycle more as it is more convenient. A weekly recycling collection is more efficient and costs less to run.
Why are there still rubbish and recycling stations at Port Fitzroy, Whangaparpara wharf, Shoal Bay wharf & near Claris Landfill?
The 4 remaining waste stations are for customers who will not be on the island on collection day. Boaties and Visitors can also use the rubbish and recycling stations.
Why has Claris waste station been relocated to outside the Claris landfill?
The waste station at Hector Sanderson Road was misused by many (including businesses) and service levels were intensive. The waste station will be moved to OUTSIDE the Claris landfill on 70 Gray Road to reduce costs associated with collection.
Crate collections start 1 October 2018.
Each time you want us to collect your crate, put it on the roadside on your usual weekly collection day (Monday).
Can I put my recycling directly in the crates?
Recycling can be placed directly in the crate(s). Bags can still be used for the paper collection.
Who can order the additional crates?
If your 60L crate is not enough and you need more only owners/ratepayers and property managers authorised to act on behalf of the ratepayer can request additional bin crate(s).
How many additional crates can I request? Will the additional crates cost?
You can request up to a maximum of two additional crates. Ratepayer/owner will be required to pay a pro-rata invoice for the additional recycling bin crate(s). The 2018/19 annual charge for 2 x additional recycling bin crates will be $65.14 per annum. This will then be an annual and ongoing charge that will be added to the rates bill.